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You may be aware that Jeremy Hunt, Health and Social Care secretary, has confirmed a failure of IT dating back to 2009 which resulted in 450,000 women, who were between their 68th and 71st birthday, not being invited to their final breast screening.

NHS England will contact any patients affected by this issue will receive a letter by the end of May.

Those who are aged under 72 will automatically receive an invite for a catch-up screen

– Patients aged between 72 and 79 will also be sent information on how they can request a screening appointment through the national helpline

– All women affected who wish to have a breast screen will receive an appointment before the end of October 2018

– Women who have not received a letter by the end of May can be reassured they have not been affected by the incident

Friends & Family Test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. 

It asks people if they would recommend the services they have used and offers a range of responses. The Lambert Medical Centre has registered the surgery at:

 ‘I want Great Care’ is a website providing a facility for you to leave feedback on the service you have received.

Alternatively you can fill in a feedback form available in the surgery and post it in our feedback postbox in reception.

For further details please click here to see a video:"sWEKinEeyLs"


April Friends and Family test:

Total number of completed forms 14

12 were extremely likely to recommend the surgery

2 were likely to recommend the surgery


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